Contact us by phone or by email, or fill in the the online form. Do give us precise details if relevant: dates and timings of your flight if already booked, age of your children, number of rooms required, etc… Please ensure you give us your valid contact details so that we can contact you back! The best is to give us a valid email id and a phone number (do mention what time you’d like to be called and which time zone you live in).
We may try and discuss your wishes, tastes and requirements over the phone. This will help us understand your particular expectations, answer your questions and offer our suggestions and advice. We aim at helping you build a realistic travel plan, best fit to your expectations, budget, and to ground realities.
We will design a tailor-made itinerary for you. All our offers are guaranteed in written documents sent by email. Please acknowledge that you received it, to avoid communication gap. Besides, we may have spent time drafting it, so we will be happy to know that you got it!
We usually try and complete our offers within 48 hours (2 working days) of receiving a detailed query. So in case you haven’t received our offer, feel free to contact us again.
Discussion goes on. What do you think about our offer: itinerary, hotels, rythm, budget? We will answer all your questions and comments, and revise our offers until you feel enthusiastic about it!
Unless specified otherwise, we usually do not check hotels availability at this stage.
Once you confirm your decision to travel with us, we will start booking the hotels and other services. Kindly confirm your reservation by registering and paying a down payment.
We will update you with the booking status and some practical tips. At any time we will be happy to answer your questions. Make sure also that you complete all other travel formalities in time, such as visa application.
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